FRS Co., Ltd. (hereinafter referred to as “the Company”) recognizes the importance of customers’ personal information, and in order to provide safe, secure, and reliable services to everyone, the Company has established the following regulations and ensures that all employees are aware of and comply with them.

Basic Policy

We comply with the Personal Information Protection Law and other related laws and regulations. We are also committed to further improving and enhancing the protection of personal information by conducting ongoing reviews.
We have established a management system for the protection of personal information and have made our rules and regulations known to our directors and employees to ensure compliance with them.

Handling Of Personal Information

1. 1.Acquisition And Use Of Personal Information
   This company will handle personal information within the scope of the purpose of use specified to the customer. We will not disclose or provide personal information provided by customers to third parties, except with the consent of the customer or for legitimate reasons.
   • ・We will maintain personal information in an accurate and up-to-date form, strive to prevent unauthorized access to personal information, leakage, loss, or damage of personal information, and continuously improve and correct information security.
   • ・We will respond sincerely and promptly to inquiries and requests for disclosure of personal information from our customers.
2. 2. Purpose Of Using Personal Information

   Your personal information will be used for the following purposes

   • ・Real estate sales, leasing, agency, brokerage, management, and other related activities.
   • ・Sales activities by mail, e-mail, telephone, etc. for the above purposes
   • ・To respond to inquiries and consultations
   • ・Sending information on services, events, etc.
   • ・Service development and implementation of questionnaires
   • ・Research, statistics, and analysis of marketing data
   • ・Maintenance of the system and response to problems.
   • ・Sales activities by mail, e-mail, telephone, etc. for the above purposes. Provision of personal information to third parties to the extent necessary for the achievement of the above purposes.
3. 3. Third Party Provision
   • ・Your personal information may be provided to third parties in writing, by mail, telephone, Internet, e-mail, information systems, advertising media, etc., to the extent necessary to achieve the above purposes of use, except as required by law.
   • ・The provision of personal information to the third party will be stopped upon request from the person concerned.
   • ・Examples of parties to whom personal information may be provided
   • ・The counterparty to a contract in real estate brokerage, prospective counterparties, other building lots and buildings

   dealers, Internet advertisers, real estate business associations, and the designated distribution system (property registration, contract notification, sales using the system’s data, price assessments, etc.), financial institutions in the incidental business of real estate transactions, judicial scriveners, land and house investigators, etc.). Financial institutions, judicial scriveners, land and house investigators, property managers, remodeling companies, movers, etc. in the incidental business of real estate transactions.

   • ・Items of personal information to be provided
   • ・Name, address, telephone number, property information, contract information, and other items within the scope necessary for the above purposes of use in individual transactions.
4. 4.Contact UsIf you’re not satisfied with our response to any privacy-related concern you may have, you can contact us by the inquiry form.